Klutch Digital is a unified data, marketing, and customer-engagement platform built for dealers, service businesses, and multi-location brands. Take one product or take them all.
From reputation to email to mystery shopping — Klutch brings every tool under one roof, fully managed, without the agency markup.
Review monitoring, automated solicitation, and managed response across every platform.
Learn more →Automated mystery shops via voice, SMS, and email with monthly reports.
Learn more →Trigger-based campaigns fired from your CRM, DMS, or any data source.
Learn more →Pixel-powered visitor identification and retargeting via email and direct mail.
Learn more →Travel packages and vacations — reward loyalty and drive referrals.
Learn more →Propensity-to-Purchase email targeting — Open Market, Brand, or Conquest.
Learn more →Impression-based mass email for broad awareness and brand-building.
Learn more →Send to your own list with managed deliverability and inbox placement.
Learn more →From single-location operators to multi-rooftop dealer groups, Klutch scales to fit exactly where you need help.
Our primary vertical. Review management, mystery shop, workflow automation, and email — built for how dealers operate.
Build trust with new patients before they ever call by owning your online reputation.
Turn every completed job into a five-star review that wins the next customer searching nearby.
Any business where trust is earned locally and reputation drives the next call or visit.
16+ years of marketing experience and 50+ dealer groups behind every product we build. Let's talk about what fits your business.
Monitor reviews, automate solicitation, and respond at scale across every platform that matters — without the agency markup.
Happy customers don't leave reviews on their own — they need to be asked. Most business owners know this but don't have a system to do it consistently. That's the gap Klutch fills.
We connect directly to your customer database and send personalized review requests on your behalf. Every response is handled within 48 hours with one goal: moving the conversation offline and turning feedback into loyalty.
Our reporting tracks response rate, response time, and engagement trends across all your locations — so you always know exactly where you stand.
Response guaranteed within 48 hoursPer location, per month. All verticals welcome.
No setup fees. Month-to-month. Cancel anytime.
Let Klutch handle the asking, the responding, and the reporting.
Automated, repeatable mystery shops that catch what your CRM never sees. No 80-hour calling teams. No bloated retainers.
Whether you have a defined sales process or need help building one, Klutch can measure against your existing standards — or work alongside your team to establish what the ideal process should look like.
We measure against your existing sales process or help you build one from the ground up. Your standards, your way.
Trained automated shops contact your team as real buyers ready to purchase — measuring proactive selling effort without tipping their hand.
Individual shop results, customizable dashboards, and side-by-side comparison metrics across your team or multiple rooftops — delivered monthly.
Management gets the process-level data needed to coach effectively and drive higher close rates — with numbers to back every conversation.
Includes voicemail/text, email, automated monthly reports, and custom shop scenarios.
No setup fees. Multi-rooftop pricing available.
Start measuring it with Klutch Shop.
Trigger automated multi-channel campaigns from your CRM, DMS, or any data source — email, SMS, and direct mail orchestrated automatically.
Pulse connects to your existing data sources and triggers the right message at the right moment — service reminders, conquest campaigns, loyalty follow-ups, and more.
Campaigns fire automatically based on real customer events in your CRM or DMS — no manual sends, no missed opportunities.
Email drip, SMS with consent management, and direct mail postcards — all orchestrated from a single workflow.
See which workflows drive actual sales. Closed-loop attribution reporting ties campaign activity back to revenue.
Includes email drip, SMS with consent management, direct mail data services, and closed-loop attribution reporting. Setup fee is one-time. Workflows are capped — no surprise overages.
HVAC, Dental & Service verticals priced separately — contact us for details.
Pulse turns every customer event into an automated revenue opportunity.
Every anonymous website visitor becomes a marketable lead — automatically retargeted via email and direct mail before they buy somewhere else.
They browse. They compare. They leave. And you never know who they were. With Klutch Radar, you capture an average of 35–45% of consumers who never fill out a web form.
Place the Klutch Radar pixel code in the header of your website. That's it on your end — takes less than 5 minutes.
When a consumer visits, Radar collects 12 non-PII device elements and fires a match request against our identity database — returning name, address, email, and up to 300+ data attributes.
Within 48 hours, fully identified consumer records flow into your CRM via SFTP — ready for email retargeting, direct mail, or social remarketing.
Mail printing & postage billed separately. Volume pricing available.
Klutch Radar puts them back in your funnel automatically.
Reward loyalty, drive referrals, and incentivize sales with travel packages and vacations — powered by Odenza, North America's largest travel incentive provider.
Klutch Escape gives your customers real, transferable travel experiences — Las Vegas, Orlando, ocean cruises — as a reward for doing business with you. Marketing, graphics, and sales support included at no charge.
Guest pays taxes & reservation fee. Volume pricing available. Marketing & sales support included at no charge.
Travel incentives that reward loyalty, drive referrals, and close more deals.
Propensity-to-Purchase data targets the in-market consumers actively shopping right now. Choose Open Market, Brand-specific, or Conquest audiences.
All tiers include Open Market, Brand-specific, or Conquest audience targeting at the same price. $195 setup fee (creative). Max 4 broadcasts/month for deliverability protection.
PPM targeting puts your message in front of the right people at the right time.
Impression-based mass email for awareness, announcements, and broad-market reach. Twice-monthly cadence keeps your domain reputation healthy while maximizing total impressions.
$195 setup fee (creative). Max 4 broadcasts/month for deliverability protection.
Turbo Blast handles the volume. We protect your sender reputation.
Bring your own customer list — your CRM, loyalty database, or service file. We handle the creative, deployment, and inbox placement so your messages reach the inbox, not the spam folder.
$195 setup fee (creative). Max 4 broadcasts/month for deliverability protection.
Turbo House gets your messages delivered — to the inbox, not the spam folder.
Klutch Digital Marketing was built by a marketing practitioner — not a vendor — who spent decades on the inside of dealerships and agencies before building the platform he always wished existed.
With 26 years in business, 20+ years in automotive, and 16+ years in marketing, Kraig Atkins built Klutch Digital out of firsthand frustration with the vendor landscape. Too many tools. Too little accountability. Too much markup for too little result.
Kraig spent years working with Strong Automotive — one of the country's leading dealer marketing agencies — before building his own platform focused on what actually moves the needle: reputation, data, automation, and accountability.
Today Klutch serves dealerships, service businesses, and multi-location brands with eight integrated products that work together on a single platform. No agency bloat. No 12-vendor chaos. Just tools that work, managed by someone who knows your business.
Years of experience working with one of the country's most respected dealer marketing agencies, managing campaigns across major dealer groups.
Deep brand-level knowledge across both domestic OEM families — understanding franchise standards, co-op requirements, and what dealers actually need.
Worked with dealer groups across the country with multiple rooftops — from single-point independents to large multi-franchise operations.
Klutch operates as a lean, remote-first business — meaning lower overhead and more value delivered directly to clients, not absorbed by office costs.
No vendor pitch. Just a conversation about what actually helps your business.
No pressure, no pitch deck. Just a straight conversation about where you are and what Klutch can do for you.
We typically respond within one business day.
Serving clients nationwide — auto dealers, dental, HVAC, and local service businesses across the country.
We respond to all inquiries within one business day. For existing clients, use your dashboard or email support directly.